The fiercer the competition, the faster you have to act and react. And that often means making changes to the daily work schedule. Otherwise, you’d be wasting the optimisation potential that goes hand in hand with the detailed management of your day-to-day business. To ensure that the impact of sudden adjustments is effectively taken into account, you need a holistic, integrated system for communicating these adjustments to your employees. That’s where Infothek Inform comes in. It’s automatic, simple to use, and fully integrated into InVision Enterprise WFM and your information and communication systems.
Infothek Inform continuously monitors all of the day’s planning data and recognises when changes are made. It then automatically gives the affected employees the details they need in order to ensure that your new plan can be implemented without delay. That means you and your organisation can respond immediately if unforeseen circumstances make it necessary to alter your plan.
No matter how you prefer to notify your employees of changes to the work schedule plan,Infothek Inform always offers you the right channel of communication. You can decide whether changes should be transmitted directly via a pop-up window in the Windows task bar or alternatively by e-mail, in order to allow an effective communication, for example per smart phone. In other words, you no longer have to go through the time-consuming, error-prone process of drawing up a new plan, printing it out and communicating it to the relevant employees by e-mail, phone or in person.
In addition to its basic functions, Infothek Inform offers you an effective platform for passing on messages from team leaders and supervisors to their team members — in real time. All you need to do is decide whether your message should be addressed to individual employees or to the entire team. As a result, your organisation will become faster and more efficient than ever before, especially when time is at a premium.
To view their own assignment plans, employees simply click on the Windows task bar to call up the current details.
This enables potential uncertainties (with regard to upcoming breaks, for example) to be cleared up, so that each team member can concentrate on the task at hand.
To ensure its seamless integration into the existing system environment, Infothek Inform offers a single log-in for both the operating system and the InVision Enterprise server. That saves your employees an extra step — and there are no extra log-in IDs and passwords to remember.
