We're happy when our customers are happy.

Find out how InVision has helped its customers to overcome even the trickiest challenges.

Telecommunications

NetCologne
Software-based measurement of client behaviour patterns »


T-Mobile Austria
Efficient Resource Planning through Demand-driven Workforce Management »



Retail

DinoSol Supermercados
Cost Reduction with Workforce Management from InVision Software »


La Feltrinelli
Enhanced Customer Service In Retail Thanks To Automated Workforce Management »


Manor AG
Optimized Traffic-Driven Staff Planning Saves 40% of Time Spent Scheduling »



Utilities

Stadtwerke Düsseldorf AG
Customer care centre recipe for success »



Manufacturing

AEG Hausgeräte GmbH
Workforce Management Helping AEG to Provide Better Service »



Service Providers

arvato services
Automated and multiple-site scheduling approach increases efficiency by 15 to 20 percent »


GoExcellent
Delivering Consistently High Quality of Service to All Clients with the Support of InVision Enterprise WFM »


Vivento Customer Services
Improved Staff Satisfaction and Increased Productivity: Agent Scheduling with "Infothek Interactive Schedule" »


RAC
Automatic, optimized scheduling with InVision Enterprise WFM »



Tourism & Leisure

TUI AG
Advanced Planning Efficiency Thanks to Requirement-Oriented Workforce Management »



Insurances & Health Funds

Volksfürsorge AG
The First Contact Pays »


AOK Hessen
One Call Solution for Over 2.1 Million Customer Queries per Year »


pcc Communication Center GmbH
Increased productivity and cost-efficiency with customer-oriented workforce management »