What are our customers saying about us?
What are our customers saying about us?
“Our aim is first and foremost to simplify and rationalize staff planning processes in our retail outlets and so meet our customers‘ needs and prevent queues from forming at the checkout. InVision Enterprise WFM is the perfect solution for us: In an instant, our shop managers can create staff schedules that are ideally suited to the size of their outlets and the number of customers they have.”
Massimo Pisati
(Head of IT and logistics at la Feltrinelli)
"Applying the InVision Staff Planning System for one month only, we already increased our availability by 10%.“
Andreas Schmitt
(Postbank)
"The high degree of employee satisfaction achieved by use of the Infothek is an asset we use to attract new staff. [...] Ex-employees have returned to us because their new companies did not use InVision."
Uwe Talmon-Gros
(Process Management, Control Centre, Quelle AG)
"Now that our agents understand the complete Infothek principle, they benefit from a 90 percent ratio of shift requests granted."
Guido Wolf
(Stadtwerke Düsseldorf)
"Using InVision´s workforce management solution we were able to raise our handled call rate from 60 to 90 percent. Staff turnover dropped from 30 to 8 percent at the same time."
Alexander Lamel
(T-Mobile Austria)
"After working with InVision for quite some time now, we are able to prove that merely by saving on outsourced services, we gained full payback of our investment in InVision after 18 months."
Thomas Guttenberg
(WittWeiden)
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